Caribshore with its Corporate Headquarters in Chicago, Illinois, has its operation based in Jamaica, one of the destinations regarded as a great Nearshore location for Contact Centers and BPO given its proximity to major cities within North America. Jamaica is 1.5 hours from Florida and 3 – 4 hours from other major East Coast Cities as well as Toronto, Canada.

Caribshore collaborates with our clients to provide them with an efficient way of managing the needs of their customers and their expectations.

One of our key differentiating factors is our ability to seamlessly integrate the business processes of our clients into our operation so that the interaction between us and the end customers is transparent.

Jamaica represents a Nearshore alternative to the Philippines and India and actually complements operations in these countries. Our Team is comprised of English speaking representatives who are highly educated, and trainable with an affinity for North American culture.

Caribshore helps our clients to gain a competitive advantage for their organizations by managing their customer interaction in a professional manner while allowing our clients to focus on their core businesses.

Our consistent focus on the quality of service we deliver allows our clients to:

• Reduce their operating cost
• Provide improved customer experience and retention
• Increase their revenues and profitability